Chat with your Credit Union
At Central Sunbelt, we pride ourselves on our service, regardless of whether that is in branch, online, or over the phone. In addition, it is our goal to constantly push the boundaries of what you can do without having to step foot in the branch nor make any sacrifices to your experience or level of service.
We are pleased to announce the ability to reach our Member Services Department online via Live Chat. Regardless how you reach our Member Services Department (by phone, website, mobile app, email, etc.), you will interact with an expert member of our Central Sunbelt Member Services team, not an outside company in a different state/country.
We love seeing our members but in reality, it’s not always convenient to drop what you’re doing and drive to your local branch in order to take care of your financial needs. Live Chat provides that same level of convenience as reaching our Member Services Department by phone – but for many can be even more convenient by not needing to pick up the phone and be fully engaged in conversation. In addition, members are finding they can receive assistance even faster than before.
For those with the Sunbelt Cloud Branch App, Secured Messaging can also provide an easy and secure method of receiving assistance. Messages can be sent 24/7/365 and are answered as they arrive, throughout our extended Member Service hours. In addition, Secured Messaging allows for the exchange of documents containing sensitive data. But for those needing real-time assistance with a live person, Live Chat would be the way to go.
So next time you’re in need of assistance, drop by www.sunbeltfcu.org and click “Live Chat” on the right side of the screen and drop us a Hello 😊!
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