To enroll, log into your account from the Sunbelt app, click the “Cloud Deposit” tab and your application will be submitted to our Account Services Department. An Account Service Representative will review your application and contact you within 1 – 2 business days.
To enroll in eStatements, you must be registered and logged into Cloud Banking. There, select the “Cloud Documents” tab and open the PDF. Enter the code from the bottom of the PDF into the box on your online account page. Agree to the Terms and Conditions.
The Advantage Checking account service fee will be waived if you are enrolled for Cloud Documents (eStatements), have one ACH deposit, and make 10 debit card signature transactions that total at least $100. For a checking account to be considered an Advantage Checking Account, the account must not be subject to backup withholding.
Also commonly known as a CD, a certificate of deposit is a savings certificate entitling the bearer to receive interest. A CD has a maturity date and a specified fixed interest rate, and can be issued in any denomination starting at $500. When you open a CD, your money is on deposit for a specific time period. Because you agree to keep it on deposit for a specified time period, you earn more than you would in a regular savings account. If you cash in your CD before its maturity date, you pay a penalty.
Interest rates on share certificates (also known as certificates of deposit or CDs) vary and are based on the term and on the opening balance of the certificate. A list of our current savings rates and term lengths can be found here.
Cosigners lend their names and good credit histories to help the maker (the primary borrower) secure a loan. Should the maker die, lose a job or otherwise fail to make payments, all responsibility for meeting the terms of the loan transfers to the cosigner. An often overlooked aspect of cosigning a loan is the fact that the loan appears on both the maker’s and cosigner’s credit reports. As a cosigner, it is your responsibility to be aware of the loan’s status and make any necessary arrangements should the other borrower not be able to reliably make payments.
It may be tempting to view your 401(k) as a source of emergency funds, but before you consider accessing your retirement account for cash, explore your alternatives. We strongly advise you to contact your CPA, tax preparer or financial consultant to evaluate any possible taxes or penalties that an early withdrawal may cause.
Establishing good credit requires a steady work record and continued residence at the same address, as well as a good payment history with any creditors. Try to avoid late payments, and if you have credit cards, try to keep your balance at less than 30% of your available credit. If you do not have a checking account, open one and ensure that there are sufficient funds to cover all checks you write. Read more about establishing good credit by reaching out for expert financial guidance through GreenPath, who can provide you with free financial counseling. They can also be reached by phone at 601−649−7181 (option 6).
To make this decision, calculate your monthly payments and your total net cost. Comparing these amounts can help you determine which option is right for you. Use our Auto Buy or Lease calculator for help.
If you have two or more bill payments come from your Sunbelt account each month, the service is free. For one or fewer payments per month, there is a monthly fee (see our Rates and Fees Schedule).
Sunbelt offers a variety of ways to help create and maintain your budget. All of our members have access to the Sunbelt Money Manager through Cloud Banking. This convenient service can help you:
- Manage your finances from any financial institution
- Automatically create a budget based on your transactions from the past 90 days
- Receive real-time alerts reflecting your budgeting and financial goals
- Pay bills and set up automatic payments
Sunbelt also offers free financial counseling through GreenPath, which connects you with a certified expert who can help you create a budget, plan and achieve financial goals, and more.
If this is your first time ordering checks, please visit your local Sunbelt branch or contact our Member Services Department at 601−649−7181 (option 2) during normal business hours. If you have previously ordered checks with Sunbelt, you may reorder them through Cloud Banking or here.
To locate a CO-OP Shared Branch location with hours of operations, search here.
The federal government requires that each of the three national credit-reporting agencies (Experian, Equifax and TransUnion) provide a free credit report every year. To request a free copy of your credit report, do not contact the individual credit-reporting agencies.
According to the Federal Trade Commission, the only authorized online source is at annualcreditreport.com. Consumers should be aware that there are many websites that claim to offer free credit reports but often charge you for another product if you accept the report.
To request your credit report by phone, call (877) 322‑8228.
To request your credit report by mail, write to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348 – 5281.
A signature loan (also known as a personal loan) is a loan without material collateral such as a car or home. The maximum amount you can borrow is $20,000 (pending approval based on credit score, credit history and income). You can use this loan for just about any purpose.
Sunbelt FCU’s routing number is 265377633.
Because the federal government requires that each of the three national credit-reporting agencies (Experian, Equifax and TransUnion) provide you with a free credit report every year, we recommend staggering your requests throughout the year. That way, you’ll get a continuous picture of your credit status, because the three bureaus feed each other the latest information. You will also be able to resolve any errors as you find them (because errors can negatively impact a credit score), and this will also help you keep an eye on identity theft.
The credit bureau does not allow Sunbelt to release copies of credit reports. You can request a free copy of your credit report by visiting annualcreditreport.com.
Sunbelt offers several options for loan payment:
- Visit any of our branch locations and pay using cash or check.
- Mail your loan payment to:
6885 US HWY 49
Hattiesburg, MS 39402 - Contact our Member Services Department at 601−649−7181 (option 2) during normal business hours to make a debit card or credit card payment over the phone.
Please note: this method of payment requires a $15 fee. - Transfer funds at any time from your savings or checking accounts to your loans using Online Banking or the Sunbelt app.
- Make an online payment to your Sunbelt loan from an account at a different financial institution via SwivelPay. Click here to learn more.
To start the loan pre-approval process, submit an online application, visit your local branch, or contact our Lending Department at 601−649−7181 (option 4) during normal business hours.
You can apply for a loan online, by phone, or in person. To apply online at any time for a bill consolidation loan, credit builder, credit card, personal loan or vehicle loan, get started here. You can visit your local branch during normal business hours to apply, or call our Member Services Department at 601−649−7181 (option 2) during normal business hours to apply by phone.
Non-members can apply for a loan, but to apply in a branch or over the phone, you must — at minimum — open a savings account with Sunbelt. Before the loan is processed, membership eligibility will be determined. One of our lending professionals will contact you to review our membership requirements.
There are limits on the amount of income one can make during a given year — and the limits change from year to year. Please visit the IRS website for details.
No. The amount you contribute to your 401(k) or other employer-sponsored plans will not be affected by your Roth IRA.
Yes, you can maintain both types of IRAs at the same time. You can even make contributions to both types of IRAs in the same year. Please note that your contributions to both Roth and traditional IRAs cannot exceed the maximum contribution limit for all IRAs.
Yes, you will earn interest on the funds that are on deposit at the credit union in your Roth IRA. Click here to view Roth IRA rates.
Anyone who works for a living can contribute to a Roth IRA account. The income must be derived from actual work efforts and compensation in the form of wages, tips, salaries, bonuses and professional fees.
You qualify for membership with Sunbelt if you:
- Live, work, worship, volunteer or attend school in parts of Forest, Lamar and Covington counties, or all of Jones, Wayne, Pike and Simpson counties
- Have an immediate family member who is currently a SFCU member or qualifies for membership
- Are employed with one of our Select Employment Groups
Visit our application page to get started!
A Roth IRA is an individual retirement account created by the Taxpayer Relief Act of 1997. Roth IRA accounts are traditionally used as retirement savings accounts. They allow limited contributions to be made throughout the tax year, and can be withdrawn after the account has been open for at least five years, provided you are aged 59 1⁄2 or older.
Phishing is the act of sending an email to a user from someone falsely claiming to be an established, legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft. The email directs the user to visit a website where they are asked to update personal information, such as passwords and credit card, social security, and account numbers that the legitimate organization already has. The website, however, is fraudulent and set up only to steal the user’s information.
Vishing is the telephone equivalent of phishing. Vishing is the act of using the telephone in an attempt to scam the user into surrendering private information that will be used for identity theft. The scammer usually pretends to be a legitimate business, and often fools the victim into thinking he or she will profit by providing the information.
If you feel you have been a victim of identity theft, contact the FTC Identity Theft Hotline toll-free at 1 – 877-IDTHEFT (438−4338). Contact by mail at: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580; or online at identitytheft.gov.
All card holders are entitled to one free replacement card per 12-month period. After the free card has been issued, there is a $15 card replacement fee.
Any member who is 16 or older and has an active checking account may apply for a debit card. Members must be 18 or older to apply for a loan, a MasterCard credit card or Overdraft Privilege.
Sunbelt does not offer travelers checks at this time. You may purchase an Official Check at any Sunbelt FCU branch location at a cost of $3.00 each.
Credit unions are nonprofit organizations that exist to help people, not to make a profit. As such, all earnings are returned to credit union members in the form of high-interest savings and low-rate loans. A volunteer board of directors, elected by the members, governs a credit union.
Guided by the “people helping people” philosophy, a credit union’s goal is to serve all of its members equally and provide charitable contributions to the local community. Credit unions are owned by their members. Each member gets one vote and an equal say in how the credit union is run and its future direction.
Sunbelt does offer domestic wire transfers. We accept incoming wires and submit outgoing wires. To have funds wired to your Sunbelt account, you will need the following information:
To:
Corporate One Federal Credit Union
Columbus, OH
ABA# 244084264
For further credit to:
Sunbelt Federal Credit Union
Laurel, MS
ABA# 265377633
For further/final credit to:
Member name and member number
There is a $10 fee for any incoming wires, and a $20 fee for each outgoing wire. Outgoing wires must be submitted by 2:00 p.m. during regular business hours to be transmitted the same day. Wires submitted after 2:00 p.m. will be transmitted the next business day. To send an outgoing wire to another financial institution, please visit your local Sunbelt branch or contact our Account Services Department at 601−649−7181 (option 2) during normal business hours. (Please note that Sunbelt does not submit international wires or Western Union at this time.)
Your money is insured by the National Credit Union Administration (NCUA), an independent agency of the United States Government. Your savings is federally insured up to $250,000 and backed by the full faith and credit of the United States Government.
You can place a stop payment on a check through your Cloud Banking at no cost. Simply log in to Cloud Banking, click the “Cloud Services” tab, select “Stop Payment.” and enter in the check number for the payment you wish to stop.
If you need to place a stop payment on more than once check in a series, leave the dollar amount blank and enter the first and last check number of the series you would like stopped. Please note that if you contact our Account Services department (during normal business hours), or visit your local Sunbelt branch to place a stop payment, there is a $35 fee.
If the merchant that has the check converts it to an ACH (direct) withdrawal, the item may still clear. If you would like a stop payment to be removed from a check, you can remove it through Cloud Banking (if the stop was placed via Cloud Banking), contact our Account Services Department, or visit your local Sunbelt branch. Stop payments that are completed in the branch or through Cloud Banking are in effect for six months. Stop payments requested verbally (such as over the phone or through the Account Services Department) expire after 14 days.
Some employers do allow different portions of an employee’s payroll to be deposited into different accounts. You will first need to verify with your employer’s payroll department that this is a service they offer — if so, they will let you know if they need any specific information from Sunbelt. If your employer does not offer this to their employees, you can set up an automatic distribution from one of your Sunbelt accounts to another by either coming into your local branch or logging into your Cloud Banking.
Sunbelt FCU does not exchange foreign currency at this time.
All of our members have access to free notary services as a membership benefit. Every Sunbelt branch has one or more notaries available.
Sunbelt FCU does not offer savings bonds at this time.
Sunbelt business accounts are opened by appointment only. Please call our Account Services Department at 601−649−7181 (option 2) during normal business hours to schedule an appointment.
You can change your address by:
- Visiting your local branch and completing a change of address form.
- Logging into Cloud Banking and changing it under the “My Profile” tab.
- Faxing a written request to our Account Services Department at 601−649−7156. The request should include the old address, new address, your signature and the date.
- Contacting our Account Services department at 601−649−7181 (option 2) during normal business hours to request that a change of address form be mailed to you. Once we receive your completed form, we will update your address.
If any of your contact information changes, please let us know as soon as possible. This will help us contact you quickly in the event of suspected fraud, and prevent you from experiencing any fees or interruption in services due to returned mail.
If there are pending or cleared transactions on your account activity that you do not recognize, you may have been a victim of fraud.
We recommend first contacting the merchant to see if they will reverse the transaction or refund the money. If the merchant is unable to assist you, your next step should be to contact Sunbelt’s fraud department at 1−800−808−6402. They can research the transaction and provide you with the next step. In some cases, you may be instructed to contact the credit union to complete additional paperwork. You can visit any Sunbelt branch to complete this form and have it faxed to the appropriate location. If you are unable to come into a branch, please contact our Account Services department at 601−649−7181 (option 2) during normal business hours for assistance.
There are four ways you can change your PIN:
- If you know your current PIN, you can call the automated PIN line at 1−855−726−4885.
- Insert your card into any Sunbelt ATM and choose the option to change your pin.
- Contact our Account Services department at 601−649−7181 (option 2) during normal business hours for assistance.
There can be many reasons why a debit, ATM or credit card may not work. A few of the most common are:
- Your card is temporarily locked due to potential fraud.
- Your checking account has been in the negative for more than 30 days.
- Your card’s PIN number was entered incorrectly too many times.
- Your card has been closed.
- Your loan is 30 days delinquent.
- There is a system error with the merchant’s card processing network.
If you need additional information, please visit your local branch or contact our Account Services department at 601−649−7181 (option 2) during normal business hours.
If you believe that your Sunbelt debit card or credit card has been lost or stolen, contact us immediately at 601−649−7181 (option 3) 24 hours a day. You may also contact our Account Services Department at 601−649−7181 (option 2) during normal business hours. Be sure to monitor your account closely for any fraudulent transactions, and remember to contact any companies who draft your account automatically by debit card to make arrangements and update your payment information.
Before your Sunbelt FCU credit or debit card can be used for transactions outside the United States, you must contact our Account Services department at 601−649−7181 (option 2) during normal business hours. You will need to request that the card be opened for the country you are visiting. If you are attempting to make a purchase online, your card can be opened long enough for you to complete your transaction. If you will be traveling to additional countries, please contact Account Services and provide the dates you will be in each location. Please note that we cannot open cards for all countries.
If you have questions about your ATM withdrawals or purchase limits, please call our Account Services department at 601−649−7181 (option 2) during normal business hours or visit your local Sunbelt branch.
If your checks have been lost or stolen, it’s best to take immediate action. You can put a stop payment on the missing checks at no charge 24⁄7 by logging into the Cloud Branch. Click the Stop Payment button and enter the first and last check numbers of the missing checks, which will place a stop payment on that series of checks. You can also visit your local Sunbelt branch to have a stop payment placed on the checks (this will require a service fee). Stop payment requests that are completed in the branch or through the Cloud are in effect for six months. Stop payments requested verbally (such as over the phone through the Account Services Department) expire after 14 days.
If you feel that your checking account information has been compromised, we recommend you visit your local branch as soon as possible so that we can help you change your draft ID (checking account) number and provide you with the information that you’ll need to give to your employer and creditors. (Please note that there may be a fee associated with this step.) You may also wish to consider filing a police report — and if you’ve done so, please bring it in with you.
If you have additional questions, please contact our Account Services department at 601−649−7181 (option 2) during normal business hours, or 1−855−786−2228 outside of normal business hours.
All card holders are entitled to one free replacement card per 12-month period. If your card is lost or stolen, there is a $15 card replacement fee.
A debit card and a check card are the same thing. You can use these at stores, gas pumps, restaurants, ATMs and for online shopping.
Sunbelt offers two types of overdraft protection: Share Overdraft and Overdraft Privilege.
With the Share Overdraft, if there is an item or transaction pending to clear your account, Sunbelt FCU will pull the amount needed to cover the transaction — provided the funds are available — from your savings account, plus a $5‑per-transfer fee.
The Overdraft Privilege is attached to your checking account and works similar to a line of credit. If you have an item or transaction pending to clear your account, Sunbelt will cover that item for you up to your overdraft limit at a $30-per-transaction fee. Please note that your account will go into the negative — and if it remains in the negative for more than 15 consecutive days, you will be assessed a $2‑per-day fee. To see if you qualify for Overdraft Privilege, please speak with a Financial Services Representative at your local Sunbelt branch or contact our Account Service Department.
If you have any questions regarding a fee you may have received, please call our Account Services Department at 601−649−7181 (option 2) during normal business hours or visit any Sunbelt branch. Fees are subject to change. See current Sunbelt rates and fees here.
Sunbelt reviews all checks on a case-by-case basis to determine if any holds will be required. If you make your deposit in person, your teller will let you know before processing the check if there will be a hold. If you deposit your check at an ATM, an Account Services Representative will contact you if there will be any additional holds. We are unable to reverse ATM check deposits due to holds.
Sunbelt charges different fees for different checking products. Please refer to our Rates & Fees Schedule for the current list of fees associated with each product. If you have any questions about a fee you may have been charged, please call our Account Services Department at 601−649−7181 (option 2) during normal business hours or visit any Sunbelt FCU branch.
If your employer offers direct deposit, you will sign up through them. We can provide you with a direct deposit form that contains your routing number (265377633) and Sunbelt account number(s). Your checking account number can be found at the bottom of any checks you may have for your account. If you do not have a checking account, you will provide the same routing number and your member number, which allows your employer to place the funds directly into your savings account. If your employer requires a direct deposit form, please visit your local branch or contact our Account Services team at 601−649−7181 (option 2) during normal business hours.
Always be cautious when providing your personal account information. If you are providing the information to someone other than your employer for a direct deposit or withdrawal, be sure you are familiar with the company or individual, and take steps to ensure that you are not giving the information to someone looking to commit fraud.
The routing number for Sunbelt FCU is 265377633. There are two different numbers that work as your account number. If you need the number associated with your savings account, you will need your member number. This number is provided to you at account opening, normally written on a small card. If you are looking for your checking account number, you can find that information at the bottom of any of your checks. If you do not have access to either of these numbers, please visit your local branch to have a direct deposit form printed or contact our Account Services team at 601−649−7181 (option 2) during normal business hours.
ATM check deposits are automatically held for 7 business days. ATM deposits are reviewed throughout the day during regular business hours, and the checks are either released into the account or the hold maintained or extended. If the check is not going to be released without a hold into your account, an Account Services representative will contact you. Cash deposits made into the ATMs are typically released into your account within 30 minutes. For a list of Sunbelt FCU ATMs that take deposits, click here. ATM hours of availability vary by location.
The easiest way to add or remove a joint owner is to have them come into a local branch with you to speak to one of our Financial Services Representatives. They will also need to bring their current driver’s license or identification card. Please note that if you have additional co-owners on your account, all parties need to be present before another individual can be added or removed. If all parties can not be present at the same time, a Financial Services Representative will work with you to determine other available options.
If you are a Sunbelt member using your Sunbelt ATM or debit card at a Sunbelt ATM (or an ATM within our shared ATM network), there is no fee. (Search for the nearest surcharge-free ATM.) If you use an out-of-network ATM with your SFCU debit card, you will be charged a fee amount set by that financial institution, plus a $1 fee by Sunbelt. If you are a member with an Advantage Checking or MyLife Checking account, any out-of-network ATM fee is refunded up to $25 each month.
There is no charge for your initial Sunbelt ATM or debit card. After the first free card that you receive at account opening, you are allowed one free card every 12 months. After your free card has been issued there is a $15 card replacement fee. To order a replacement card, call our Account Services Department at 601−649−7181 (option 2) during normal business hours.
Registering is easy and just takes a few moments. Select the orange “Login” on our website. The User ID will be the member/account number of the primary account holder. The password will be the last four digits of the primary account holder’s Social Security Number (SSN). Follow the on-screen instructions to complete your Online Banking registration. You may change your username and password under the “My Profile” tab in Online Banking.
With Online Banking, you can enroll in and access eStatements, Bill Pay, e‑Alerts, and more. You can also use your newly created Online Banking credentials to download and use the Sunbelt FCU App from your device’s App Store (iOS or Android).
Online Banking lets you manage your accounts anytime, anywhere — from checking your balance to paying bills or transferring money — using your computer or mobile device. It’s a secure, convenient way to stay in control of your finances without visiting a branch.
Sign up and you can access your account 24⁄7 via your computer, mobile web browser, or the Sunbelt app. You also have access to online services like Account Alerts, Bill Pay, eStatements, eDocuments, Mobile Deposit, Transfers, and more!
If you are unable to log into Online Banking, first try resetting your password by clicking the “Forgot Password” button on the password screen. A temporary password will be sent to the email address we have on file. If your account has been completely locked, or you can no longer access the email address we have on file, please call our Account Services team at 601−649−7181 (press option 2) during normal business hours. You can also visit your nearest branch during normal business hours for assistance.